CORPORATE CLIENTS

Our plan for our corporate clients.

PROCESS OPTIMIZATION

We help businesses unlock greater efficiency, quality, and performance through strategic process optimization. By thoroughly assessing existing workflows, we identify bottlenecks and inefficiencies, then redesign and streamline operations—often integrating automation where it adds value.

To achieve:

  • Reduced operational costs
  • Enhanced customer experience
  • Increased productivity

-  Cost Reductions

-  Improved Cycle Time

-  Increased Profit

- Enhanced Customer Service

KPI Metrics

- Cost Reduction (%)

- Cycle Time Improvement

- Error Rate Reduction

- Other Bespoke Analytics

Training & Change Management

- Once optimised, we ensure seamless implementation by training your teams on new processes and establishing clear KPIs to monitor performance and drive continuous improvement.

Audit & Compliance Checks
Continuous Improvement
Maintenance & Support
ROI Review

SALES OPTIMIZATION

A coaching and training program designed for small & medium enterprises.

We begin the process by studying the current Sales and CRM process. We then conduct a joint leadership brainstorming and re-engineering strategy session. We finish with a training program and field sales coaching sessions.

- Sales cycle time

- Pipeline metrics

- Opportunity conversion rate

CGA Sales Training

CRM Training

Change Management Training

- Joint sales calls with detailed coaching feedback shared with the sales rep and his/her manager.

PEOPLE OPTIMIZATION

A coaching and training program designed for small & medium enterprises.

We focus on the following people elements:

  • Team
  • Leadership
  • Culture

- Individual assessments testing multiple dimensions, with both individual and group reports providing insights into team dynamics

- We provide an array of Training workshops on topics aligned to the outcomes of the assessments. Some of these include, personality Training, team dynamics, Change management, leadership development, etc.

Based on the assessments, we facilitate interactive workshops during which teams are required to design and implement team agreements, including reengineered vision and mission statements, conflict resolution agreements and other bespoke charters.

- To ensure a seamless transition back into business as usual, CGA prides itself on bespoke team building activities which are both fun and practical means to bring to life all which the program has equipped the teams on.